We are committed to customer satisfaction. If you find your purchase unsatisfactory return it within 30 days in the condition in which it was received, for refund or exchange.
Returns and exchanges will only be accepted within 30 days of the date of purchase.
All items must be unused and in new condition.
Clothing must be unwashed and unworn.
All boards and board accessories must not be ridden or attached to a board.
All packaging, tags, labels must be included.
Larger items such as surfboards or skateboards may require extra information before a return is authorized.
Returned merchandise is subject to inspection before issuing a refund or exchange. Once product condition is determined, we will issue a refund for the price of the item or exchange the product and refund/charge the difference.
Please Contact Us
to obtain a return authorization number. This will need to be written on the return package. Please pack all items being returned securely with a copy of your packing slip or invoice, using the original packaging if possible. Please send the merchandise prepaid via UPS, FedEx, or USPS and, for your security, insured against loss in transit to:
All returns should be sent to:
Outer Banks Boarding Company
103 East Morning View Place
Nags Head, NC 27959